2. During the game in Portal Secret Escape Rooms are bound to obey the rules listed below and to the instructions given by the employees.
b) Filling the form, the customer is oblidged to provide correct data. Reservations with false data are deleted and the group that made the booking made not be let in the Escape Room when arrived. The data provided should allow the contact regarding confimation of the visit.
c) On the day of the game or the day before one of the employees might call the phone number regarding confirmation of the visit.
d) After the booking is done, a proper e-mail confirmation will be sent to the e-mail address. By making the reservation, user agrees to receive this kind of message.
a) The game in Portal Secret Escape Room Rzeszów is happening in the company’s office in the pre-booked Escape room.
b) If among the players are some of less than 13 years old, at least one minimum 16 years old player should be with the group.
c) Every room has a set number of players that can take part in the game. In extraordinary circumstances there is a possibility to add maximum of one more person to the group. It has to be settled with the owner before and it might be connected to a higher price.
d) The game itself lasts 60 minutes. Players should additionally take into consideration that the total time of visit might be a little longer due to organisational causes, introduction, making a photo and other random situations.
e) Players that are under influence of alcohol or other intoxicants cannot take part in the game. The employees of Portal Secret Rzeszów have the right to refuse the visit to the group if any of the players did not comply to this rule.
f) The players taking part of the game are financially responsible for any damage they cause due to the vandalism and improper use of the room’s content. None of the riddles require excessive force and this kind of behaviour will be treated as vandalism.
g) During the game it’s not allowed to user cellphones or any other electronic devices. If the Portal Secret employees will notice that the players are using this kind of equipment, they can remove the player from the room without a refund.
h) The players should arrive to Portal Secret Rzeszów at the exact time of the game. There is no need for coming before that time. Portal Secret employees can refuse the game to the group that is late more than 15 minutes.
5. Safety rules:
a) In the event of failure to comply with the Regulations and/or employees instructions, Portal Secret has a right to refuse the further game for the group or a player. In this event the refund is not applicable.
b) Portal Secret Rzeszów is not liable for damage to property and personal items caused by the fault of the players.
c) In matters not covered by these regulations, the provisions of the Civil Code shall apply accordingly.
d) The players are bound not to disturb and interfere with other players in other rooms.
e) On the whole premesis it is forbidden to smoke and drink any alcoholic beverages.
6. The payment in Portal Secret Escape Room Rzeszów can be done only via cash, gift voucher or by online transfer via www.lockme.pl.